Frequently Asked Questions
Every piece is 24K gold-sheet craftsmanship and is priced from today's 24K gold rate. Each product page shows the net gold weight, the 24K rate used and the full price breakdown.
We offer a lifetime exchange policy and an assured buyback guarantee at the prevailing gold rate, less applicable making charges, on production of the original invoice.
Final price = (Net Gold Weight × Today's 24K Gold Rate) + Making Cost + Stone Cost + GST (3%). You can see this exact breakdown on every product page.
Yes — enter your PIN code under "Check Delivery Availability" on any product page to see whether we deliver there, the estimated delivery time and whether Cash on Delivery is available.
Unworn jewellery in original packaging with invoice can be returned within 7 days for a full refund, or exchanged within 30 days. Customised pieces are non-returnable.
Visit the Contact Us page and use the "Book a Store Appointment" form, or call your nearest store directly — we recommend booking ahead for bridal consultations.
